Interac® e-Transfer

The simple, secure way to transfer money from anywhere to anyone.

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Send or receive money instantly with Interac® e-Transfer

With just an email, mobile number, and a Canadian bank account, you can send or receive money quickly.

It's easy.

No new accounts or passwords needed. If both parties have Online Banking, you can send or receive money using just the recipient’s mobile number or email.

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It's secure.

When you send an Interac® e-Transfer, the money isn’t in the message. The recipient gets a secure link to deposit the funds using their banking details.

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It's convenient.

With Interac® e-Transfer, you can quickly send or receive money via text or email from any device.

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It's quick.

Recipients will be notified by email and/or text within about 30 minutes of the sender initiating the payment.

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How Interac® e-Transfer works

Sending an Interac® e-Transfer

Login to your Online Banking
Create a profile with your email address and/or mobile phone number, if you have not already done so
Select 'Send Interac® e-Transfer' under 'Transfers'
Select a recipient, or add a new recipient profile, by entering the person's name or business name, plus an email address and/or mobile number
Choose if the recipient will receive an email and/or text message
Create a security question and answer that only you and the recipient know
Add a personal message (optional) but don't include the answer to the security question
Select an account from which to make the transfer and enter the amount
Send the Interac® e-Transfer (your account will be debited the transfer amount immediately, plus any applicable fees)

Receiving an Interac® e-Transfer

Ensure the link received via email or text message offers a secure connection that takes you to a site with the 'https' prefix, rather than 'http'
Click on the link and you'll be taken to a secure Interac® website
Follow the instructions on the site to select First Nations Bank and click 'Deposit', and you'll be redirected to our online banking login screen
Login to answer the security question and accept the transfer
Select the account where you wish to deposit the money

What is Autodeposit?

This feature makes using Interac e-Transfer faster and more convenient, because the sender doesn’t need to create a security question and answer. It also saves time for you, because the money is deposited directly into your account. This could be especially useful if you regularly receive transfers from the same individuals or organizations.

When an individual or organization sends money to an email address or mobile number that you’ve registered for Autodeposit, the sender will be notified that you have Autodeposit turned on and that the money will be transferred immediately without the need for a security question and answer.

Autodeposit has the same security features as the regular Interac e-Transfer service, which is one of the safest digital money transfer services in the world. Money is transferred through established and secure banking procedures that financial institutions have used for years to settle cheques, bank machine deposits and withdrawals. Money never travels by email or text– it’s simply used to notify you that money was sent.

We will send you an email or text notifying you each time an individual or organizations sends you an Interac e-Transfer using Autodeposit.

An email address or mobile number can only be registered to one account, either at FNBC or at another financial institution. If you try to register an email address or mobile number that’s already been registered to another account, Interac will send you an email or text asking if you’d like to replace the original registration with a new one at FNBC.

How do I sign up for Autodeposit?

Log in to your online or mobile banking and navigate to Autodeposit, typically found in the Interac e-Transfer settings.
Once you register your email address with Interac, all transfers sent to that address will deposit automatically (without having to manually accept the transfer) to an account of your choosing. You’ll also get an email notification every time a transfer lands in your account.
You will receive an email to confirm your registration. Check your inbox and click "Complete Registration".

How long will it take for the recipient to get the Interac e-Transfer I sent?

All transfers of $250 or less will send instantly, without any delay. Within a 24-hour period you’ll be able to instantly send up to $500 by Interac e-Transfer.

Transfers of over $250 will get to your desired recipient within 30 minutes of hitting send.

Request Money through Interac e-Transfer?

When you send a request for money, the person you are requesting the funds from is notified instantly. To request money:

Log in to your online or mobile banking and navigate to Request Money, typically found in the Interac e-Transfer settings.
Follow the screens to make the desired request.

Still have questions? We can help!

Explore our Interac e-Transfer FAQs for detailed answers to common questions and helpful tips.

What is an Interac® e-Transfer?

It is an easy, secure, quick, and convenient way to send or receive money. Recipients are notified by email and/or text message and must login to their Online Banking to accept the transfer.

Who can use Interac® e-Transfer?

Any individual or small business owner with an account at a Canadian financial institution that offers the service can initiate an e-Transfer, while anyone with an account at a Canadian financial institution can receive one.

Is it safe to transfer money by email?

Actually, there is no money attached to emails. Instead, financial institutions use standard practices for safe money transfers.

Is there a charge for sending an Interac® e-Transfer?

Yes, there is a $1.50 fee for transferring funds. There is no charge to receive funds.

Is there a fee to cancel an Interac® e-Transfer?

There are no cancellation fees, however, the sending fee is non-refundable. If you cancel an e-Transfer, your account will be credited with the dollar amount of the transfer minus the sending fee.

Is there a fee to receive an Interac® e-Transfer?

As long as your financial institution offers the service and you use online banking, it's free to receive an Interac® e-Transfer.

What happens when a recipient's financial institution doesn't offer this service?

Recipients can still receive the money by registering with Interac® and providing their banking information. The deposit usually takes four to six business days and Interac® charges a $4.00 administration fee, which is deducted from the total amount of the transfer.

What if I don't bank online, can I still deposit an Interac® e-Transfer?

Yes, provided you have an account at a Canadian financial institution. However, you'll have to register with Interac® and provide your banking information. The deposit usually takes four to six business days and Interac® charges a $4.00 administration fee, which is deducted from the total amount of the transfer.

I'm a business owner. Can I send and/or receive an Interac® e-Transfer?

Yes, and delegates can too.

Can I send an Interac® e-Transfer to anyone?

No. In order to send and/or receive Interac® e-Transfers, both senders and recipients must have accounts at Canadian financial institutions. The transfer must also be in Canadian dollars.

How long does it take to receive the money?

For recipients, it takes approximately 30 minutes for notifications to be received. As soon as the notification is received, the recipient can deposit the money. As a sender, the money is debited from your account immediately after finalizing the transfer.

Can I cancel an Interac® e-Transfer?

You can cancel the transfer anytime until the recipient accepts it. Generally, it takes 30 minutes for notifications to be sent to recipients. To cancel a transfer, click on the 'Cancel' link beside the list of pending transfers.

If a transfer hasn't been accepted within 30 days, it will automatically expire and the sender will be notified. The sender can either click on the 'Cancel' link beside the list of pending transfers or let Interac® cancel the transaction. Money will be returned to the sender within seven days of cancelling the transaction, however, fees charged at the time of sending the transfer are not reimbursable.

You can also send reminders to recipients who have yet to accept transfers by clicking on the 'Resend Notice' link beside the list of pending transfers.