Customer Service Representative

Position Name

Customer Service Representative

Position Description

As a Customer Service Representative, you are accountable for performing financial transactions such as deposits, withdrawals, bill payments and other account transactions. You will have a keen eye for detail and ability to perform with a high level of accuracy. Your strong customer service skills will support you in listening to customers and understanding their needs. In addition you will display your ability to identify opportunities to promote First Nations Bank products and services, while adhering to internal and regulatory policies and procedures.

Qualifications Required

  • Passionate about providing an exemplary level of customer service
  • Ability to perform with a high level of accuracy and completeness
  • Excellent interpersonal and communication skills
  • Strong organizational skills and ability to pay close attention to detail
  • Must be highly punctual and provide a solid ongoing attendance record
  • Ability to display politeness and patience
  • Highly adaptable, professional and efficient
  • Highly motivated self-starter who works well under supervision
  • Enjoys working with others and displays strong support to the team
  • A strong desire to learn, grow and succeed

Job Location

We are looking for a motivated Customer Service Representative to be based in our Iqaluit, Nunavut office on a Monday through Friday work week.

How to Apply

First Nations Bank of Canada
630 Queen Elizabeth II Way
Iqaluit, NU  X0A 0H0
Attention: Kathleen Gomes, Branch Manager

We thank all candidates for their interest, however, only those selected for an interview will be contacted.