An FNBC Access Card, together with your Personal Identification Number (PIN), gives you access to your account 24 hours a day through a world-wide network of ATMs and retail outlets. An FNBC Client card also gives you:

Direct Payment Convenience:

• Payment of goods and services wherever you see the Interac® symbol
• Get extra cash when making a purchase (varies by retailer)

Know Your Personal Daily Limits

Personal daily limits apply to your Access Card cash withdrawals or point-of-sale purchases. If you need your limit increased for a planned transaction, just contact us to have your limit temporarily increased.

Protect Your Card

Keep your card in a safe place and never lend it to anyone.  Always protect your PIN – it is your electronic signature.  When selecting your PIN, avoid the obvious.  Don’t use your name, telephone number or date of birth.  Don’t write it down – memorize it and never disclose it to anyone.  When entering your PIN, use your hand or body as a shield to ensure privacy.

Lost or Stolen Card?

You may be held liable for funds removed from your account up to the daily limit – up to the time you tell us there’s a problem. So it’s in your best interest to contact us if your card is lost or stolen, or if you suspect that someone else might know your PIN.

If you have concerns about your access card, you can call the following number, which operates 24 hours a day every day of the year:

Call 1-888-454-3622 within Canada or the Continental U.S., or phone your First Nations Bank branch directly during regular business hours.

For more information on what we're doing to help protect you from card fraud, click here.