CSR Walpole

Position Name

Customer Service Representative

Position Description

First Nations Bank of Canada is seeking a highly motivated individual to join our Customer Service team in our Walpole Island, Ontario branch. As a Customer Service Representative, you will assist customers with a variety of financial activities, like making deposits, withdrawals, bill payments, and cashing cheques. As you get to know our customers you will be able to help them identify some of their financial needs and provide them the best solution through First Nations Bank’s products and services, while adhering to internal and regulatory policies and procedures. 

Qualifications Required

• Experience in working with and providing services to First Nations, Metis and Inuit Peoples complimented with a strong cultural understanding

• Be passionate about providing an exemplary level of customer service

• Have a keen eye for detail and perform duties with a high level of accuracy/completeness

• Have excellent interpersonal and communication skills

• Be punctual and provide a solid ongoing attendance record

• Be highly adaptable, professional and efficient

• Have the ability to display politeness and patience at all times

• Be a highly motivated team player who works well under supervision

• Enjoy working with others and display an ongoing strong support to the team

• Be committed with a passion to learn, grow and succeed

Job Location

This position will be based in our Walpole Island, Ontario branch on a Monday through Friday work week.

How to Apply

Please submit your cover page and resume to:

We thank all candidates for their interest, only those selected for an interview will be contacted.